CUSTOMER SUPPORT ( DNA 24 x 7 )

24 x 7 Support through DNA's Network Operations Center.

All services are supported by DNA's Network Operating Center located in Hong Kong. This monitoring Hub is staffed 24 Hrs a day and 7 days a week by professional and dedicated engineers who are ready to assist all customers on DNA 's services.

24 Hours Hotline:

(852) 8206 7702

Technical Enquires E-Mail :

techsupport@dna-asiapac.com

DNA MONITOR

DNA provides all customers with a web based Direct Usage Monitoring tool that show real-time bandwidth usage patterns. The Direct Usage Monitoring tool allows customers to plan for optimal bandwidth requirements. In addition, ensures that DNA provides customers with the agreed-level of bandwidth.